003

1. what are the requirements to work as a Massage therapist in Australia? (including industry registration, qualifications and insurances)

respectful and professional with our bodies

CEO of AAMT Tricia Hughes says: “There are no legal requirements to have qualifications in order to practice massage, there are national qualifications and degree programs but there is no regulatory framework such as APHRA (Australian Health Practitioner Regulation Agency) for Allied Health.”

http://www.dailytelegraph.com.au/rendezview/massage-therapists-dont-have-to-be-qualified-umm/news-story/e2e5a7e9ea3dbc483596008af50e5ac0

to be reliable, truthful and have ethical boundaries.

it could be done every 1–3 years.

2 what are the risks, penalties and consequences of working as a non-compliant massage therapist?

risks: massage can

make new injury; exasperate old wounds; gently stressed nervous system. https://www.painscience.com/articles/whats-the-harm.php

therapists could be fined $50 – and for talking or speaking on the phone during a massage,"a lack of passion or good hospitality",

employees could be fined $20 for “noise making and playing around” and sleeping or lying on massage tables.

penalties totalling $118,800 against the operators of the Melbourne massage shops

https://www.fairwork.gov.au/about-us/news-and-media-releases/2016-media-releases/march-2016/20160323-lushealthcarepenalty

3. where can you approach for specialist legal advice

4. how can you refer to if you suspect a therapist is conducted unethical or illegal behaviour?
behavior unethical and illegal in a massage therapy may include:

Not providing treatment information and act without consent
Demanding a higher cost rate recorded
Lack of professionalism and expertise in the treatment process
No respect for the rights and dignity, feelings, their opinions
and cultural traditions
No Respect for the privacy and security of customers
There is a touch too limited and abuse during treatment.
Asks the therapist to stop the action.

otherwise, I will directly inform the responsible person (manager, police...)
or send a letter of complaint following website address
 http://www.safetyandquality.gov.au/wpcontent/uploads/2012/01/complntmgmthbk. pdf

5.what is the role of the organisation where your accessed this information, how are the governed?

What is Remedial Massage Therapy?

The word massage is most likely to have emerged from the Greek word 'Massein', meaning 'to knead' or the Arabic word 'mas'h' meaning 'to press softly'. Massage is the oldest form of physical medicine known to man and can be traced back to the early Chinese medical manuscripts around 400BC. Massage was advocated by Hippocrates who was born in the fifth century and was known as 'the father of medicine'. It was widely used and written of in Roman times with history recording how Julius Ceaesar received massage to relieve neuralgia!

Very little was recorded about massage in Europe between the Roman times and the early Middle Ages, but by the sixteenth century medicine slowly started to re-learn what had been lost. Between 1776 and 1839, a Swedish professor, Peter Ling, created a scientific system of therapeutic massage known as Swedish massage and established a teaching institute in Stockholm. 

Today, massage therapy is one of the fastest growing forces in the field of health care.

How does it work?

Massage is simply the manipulation of the soft tissues of the body - the muscles, tendons and ligaments. A massage therapist's hands are his most important tool through which he not only treats the patient but also detects physical and emotional problems. The massage therapist palpates the patient's body to determine the condition of the tissues and the likely source of any pain, and thus the correct form of remedial treatment.

Massage works through the various body systems in one of two ways, a mechanical action and a reflex action. A mechanical action is created by moving the muscles and soft tissues of the body using pressure and stretching movement, thereby cleansing them of acids and deposits. This mechanical action breaks up fibrous tissue and loosens stiff joints.

A reflex is created when treatment of one part of the body affects another part of the body, much like pressing a light switch on a wall to turn on a light in the centre of the room. Just like this electric connection, so too are different parts of the body connected to each other not just by flesh and bone but by nerve pathways, or flows of energy known as 'meridians'. So, by using reflex action, some therapists will treat a patient's stomach complaint by massaging the arms, and will alleviate pain in the legs by massaging the lower back.

http://www.australiannaturaltherapistsassociation.com.au/therapies/remedial.php

6.what is the legal and ethical responsibility of a Clinic Manager?

Legal of clinic manager:

Register for an ABN

Be aware of and comply with all labor and employment laws applicable to employees at the franchised...

Build and maintain trusting relationships with spa manager, front desk administration, estheticians, massage therapist and all other supporting staff... Oversee and manage the daily operations of the spa including sales associates

https://www.indeed.com/q-Massage-Therapist-Manager-jobs.html

The ethical responsibility of clinic manager:

In management roles in the field of massage therapy. I have the responsibility to observe the new customer who came in, before and after the treatment process; if they have signs of poor health, such as fainting, cramps, angina, severe cough ... I had to call the responsible person to the emergency. While waiting,

I and colleagues will help victims in first aid (CPR ..)

8. what is the legal and ethical responsibility of a Clinic owner/director?

Legal of clinic manager owner
Register for an ABN
Need to complete either a Certificate IV in Massage or a Diploma of Remedial Massag

The ethical responsibility of the clinic manager owner:
Bring safe and relaxing for the client
Furnished certainty, quality
Use pure flavoring (not mixing impurities)
Massage room with exits
There alarm installations; have fire tools ..

9.Is there any records or documents that you must keep?

10. you are to develop a policy or procedure which includes record keep of document

https://www.informationstrategy.tas.gov.au/Records-Management-Principles/Document%20Library%20%20Tools/Advice%2050%20Developing%20a%20Records%20Management%20policy.pdf

11.How do these policies and procedures affect you working?

• the therapist in uniformed increase solemn and reliability for clients.
• information storage and security order: strengthening client trust
• refused to treat clients in a state of loss of control: protecting the safety for therapy
• the rules on the use of the sheet during therapy; explaining the forward steps of treatment ... is necessary to protect the reputation of the therapist, to avoid misleading.

12. Do you believe these policies and procedures are effective? Why and why not?

Benefits of workplace policies Well-written workplace policies: 

• are consistent with the values of the organisation and employment legislation 

• demonstrate that the organisation is being operated in an efficient and businesslike manner 

• ensure uniformity and consistency in decision making and operational procedures 

• save time when a new problem can be handled quickly and effectively through an existing policy 

• foster stability and continuity 

• maintain the direction of the organisation even during periods of change 

• provide the framework for business planning 

• assist in assessing performance and establishing accountability 

• clarify functions and responsibilities.

http://www.industrialrelations.nsw.gov.au/biz_res/oirwww/pdfs/workplace_pp.pdf

13. how will you ensure that all people within the organization are aware of the policy or procedures and their updates?

• Develop a training program that all staff and volunteers have to undertake
• At the end of any training or information session, ask participants to complete a short quiz to show they have understood the information
• Incorporate a segment about the policies and procedures, and where to access them,  into your induction and orientation programs, or into your volunteer handbook if you have one
• Create posters or process charts to post around the workplace to keep key messages firmly in mind

http://www.volunteer.vic.gov.au/manage-your-volunteers/policies-and-procedures/implementing-policies-and-procedures

14. how often will you update these policies and procedures?

it could be done every 1–3 years.

Please research the following legal and ethical frameworks and identify the legislation that affects you as a massage therapist:

• children in the workplace
• codes of practice
• complaints management
• continuing professional education
• discrimination
• dignity of risk
• duty of care
• human rights
• Universal declaration of human rights
• relationship between human needs and human rights
• frameworks, approaches and instruments used in the workplace.

Notes

What policies should I have in my workplace? The answer depends on the type of work and the business, but there are quite a few policies that every workplace should have. A Code of Conduct sets standards of ethical conduct and workplace behaviour that must be adhered to and can be added to or amended as needed. It can include issues such as personal and professional responsibilities and accountabilities in dealing with staff, colleagues and customers. It can also set standards for dress, grooming and appearance and the use of organisation’s facilities and resources. Workplace policies should make reference to the possible consequences for breaches of the policy. Consequences may include an informal warning, a formal warning kept on the employee’s file, or termination of employment. A disciplinary policy is essential in outlining the process the employer will follow in issuing a warning, or in terminating employment. The disciplinary policy should clearly identify what behaviours may lead to the employee being dismissed without warning. See the Ending Employment card for more details of termination issues. Under the Fair Work Act, if an employee is sick while on a period of annual leave and they take paid sick leave, that leave will be deducted from their personal/carer’s leave rather than their annual leave accrual. Best employment practice dictates that these situations should be covered by an appropriate leave policy. The leave policy identifies the types of leave available and the process that must be followed to access the leave. It will also outline the evidence that is required as proof of illness or injury when claiming personal/carers leave and the circumstances that would require the evidence, for example a medical certificate as proof of personal illness or injury during a period of annual leave.

http://www.industrialrelations.nsw.gov.au/biz_res/oirwww/pdfs/workplace_pp.pdf

http://www.industrialrelations.nsw.gov.au/biz_res/oirwww/pdfs/workplace_pp.pdf

http://w3.unisa.edu.au/safetyandwellbeing/SMS/procedures/document_control_and_record_management.pdf
http://www.industrialrelations.nsw.gov.au/biz_res/oirwww/pdfs/workplace_pp.pdf

Job Duties

Talk with clients about symptoms, medical history, and desired results

Evaluate clients to locate painful or tense areas of the body

Manipulate muscles or other soft tissues of the body

Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture

Document client’s condition and progress

https://www.truity.com/career-profile/massage-therapist

Duties:

• Talk with clients about symptoms, medical history, and desired results
• Evaluate clients to locate painful or tense areas of the body
• Manipulate muscles or other soft tissues of the body
• Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture
• Document client’s condition and progress.

http://www.sagemassage.edu.au/blog/top-10-tips-for-starting-your-own-massage-therapy-business/

About Records:

 For professional and legal reasons a MAA accredited member therapist is required to keep and maintain adequate client/patient records which clearly reflect the course of client/patient management.  Records should be accurate, legible, and comprehensive so that a reviewer of these records can establish the essential relationship between the client/patient and the therapist in terms of past, present and future health care.  Records are usually the only tangible evidence of examinations, findings and care provided.  Relevant clinical findings, both positive and negative, should be recorded.  Record keeping styles may vary from practitioner to practitioner.  The health care record contains confidential information which, as a matter of law, should not be released except on the express consent of the client/patient or pursuant to a court order, a Health Fund direction or otherwise as compelled by law.  The taking and recording of informed consent is an important aspect of record keeping.  The larger the chart the more you tend to write - use large charts.  Take notes while clients/patie

Adding: MASSAGE POLICIES AND PROCEDURES. It is our intention to provide our guests with a professional and therapeutic onsite massage. The following policies and procedures serve as a guide for first-time and regular onsite massage clients of Incorporate Massage.
https://www.google.com.au/


the process of recruitment and selection
equal opportunities
Protected (harassment, bullying)
Grievance and disciplinary
Health and safety
maternity policy, retirement schemes, pension, annual leave
training policy. Bereavement leave
Data protection; Protect children
volunteers in the organization, costs, etc.