1.
Work ethics and employee rights and
responsibilities
Workplace & Environmental sustainability:
o
Ensure the health (physical and
mental)
o
Work environment safety.
http://www.businessdictionary.com/definition/policies-and-procedures.html
Requires in workplace
· first
aid kit
· A
well-trained staff
· Equipment
such as gloves, goggles, masks
· Steering
specific issues
Irrespective of gender, race, religion…
• Anti-discrimination -
Equality in the choice objects are promoted,
rewarded
What are my responsibilities? To care for
themselves and for people
Support health issues and safety (including the
disabled)
(Under the Discrimination Disability Act 1992)
• Policies and procedures are explained in detail
for each employee in the first week of work as dress, behaviour, time off and
holidays. Examples of prohibited use of mobile phones and personal computers...
Policies
and Procedures
· clear
policies, effective signature
· useful
results for clients
· professional
knowledge and practical skills and a friendly environment,
· Questioning
the objectivity
· handle
customer refused to disrespect
· Infection
control. Prevent the spread of germs
https://sielearning.tafensw.edu.au/MCS/9362/Sterilisation%20disk%202/lo/7439/7439_00.htm
Awards - Working
hard is the moral value, reward.
Awards - Fair Work Commission announced minimum
wage increase of 2.4%. The increase will apply from July 1, 2016.
Client
confidentiality.
· Not
disclose customer information to third parties without consent
· Identify
the cultural diversity and the use of cultural understanding when working with
customers
https://aspirelr.com.au/assets/document/1282622189-c8hir403.pdf
2. Employee professional requirements
• How to fit all accreditation standards involved
while working
• participate in discussions, to improve
procedures at work and promote good health
• adapt to change
• Improving the quality of practice
http://www.fastcompany.com/795028/why-are-goals-and-objectives-important
o
To guide, direct,
o
Creating favourable conditions for the
planning,
o
Encourage and inspire employees,
o
The aid organizations evaluate and
implement control.
3.
Employee personal hygiene
requirements
The need to engage in the discussions (to improve)
• The link between personal hygiene PPE
Discuss the issue of protective clothing, helmets,
goggles, or other garment
Protect the body from injury include: physical,
electrical, thermal, chemical...
The risk of pollution
Hands of infection through contact with
respiratory secretions
Or when coughing, sneezing or sharing personal
items, clothes...
• handled properly, infectious waste or harmful
For blood and body fluid spills, wear vinyl gloves
and a plastic apron (if necessary)
For sharp objects such as broken glass: wrap sharp
objects on multiple layers of newspaper
Use bleach to disinfect and clean the blood stains
Remove and handling gloves and other wastes such
as paper towels in a sealed plastic bag.
. Wash hands thoroughly with soap and water and
dry with paper towels.
Handling and disposal of used syringes fit
http://education.qld.gov.au/health/pdfs/healthsafety/handling-infectious-waste.pdf
Identify the hazards and take action to prevent
• Remove - handling unwanted chemicals.
• Replace -Replace the less dangerous paints with
water-based paints.
• Isolate muscle up hazards
Use barriers, for example to control people around
the moving parts of machinery.
• Control Techniques - use a trolley to lift heavy
loads.
• Administrative control - is designed to minimize
exposure to these hazards
For example, development of a process of how to
operate the machinery safely
Or Use signs to warn workers of the dangers.
• Personal Protective Equipment (PPE) - is the
final choice as headphones, hats, gloves and eye protection,
http://www.safework.sa.gov.au/show_page.jsp?id=113695#.V2O2Kbt95II
4.
Employer professional development
requirements
• How to identify and prioritize job goals
Implement business objectives.
Recruitment - what you want to achieve in your
career?
Finance - how to make money, what stage? Unrelated
to your career goals?
Education - special knowledge required? The
information and skills to achieve other goals?
Family - You will be a good mother/father?
Art - art goals to achieve?
Attitude - behaviour that your pulled? (Targeted
to improve and solutions)
Sports goals achieved, old age health - physical?
The steps to achieve?
Pleasure - How to enjoy yourself?
Public service - wish the world a better place? So
what?
5.
Ramifications (Complications) of
not following standard procedures
6. How to communicate successfully in
a healthy environment
• recognizing cultural differences, respect,
• meet the needs of communication with people from
different cultures
• The innovative methods to overcome language
barriers
• Use of interpreters to assist communication.
http://etraining.communitydoor.org.au/course/view.php?id=10
• Self-evaluation of personal communication skills
that determine the strengths and weaknesses
Power
O personal advantage (skills, education.)?
O powerful?
O The proudest achievement?
https://www.mindtools.com/pages/article/newTMC_05_1.htm
Weaknesses
• What jobs do you usually avoid because not
confident?
• Your weaknesses?
• have confidence in the training and skills
education?
• work habits such negative adjustment delays,
lack of organization, temper, bad at handling stress?
• Personality characteristics? For example,
conduct regular meetings, fear of public speaking
https://www.mindtools.com/pages/article/newTMC_05_1.htm
• How to deal with patients and colleagues with
the following requirements and procedures in their work
Answering customer complaints in a positive,
sensitive and polite
Join the discussion about the ethical implications
• Participate in appropriate communication with
clients and colleagues
Promote an environment of good health care.
7. Handling conflicts
How to recognize and how to handle conflict
The 'sniff test' - this 'smell' right? (Worker)
Handling conflicts of interest
Policies and procedures
Identify and resolve conflicts
Only the simplest situations,
Anticipate and how to cope conflict
A culture of good governance is based on:
Professionalism, competence, responsibility,
independence, confidence, diligence and candour.
Effective induction
Additional development of policies and procedures
in place.
Conflicts of interest should be declared and
discussed prior to the appointment of the board.
Training and continuous development
Opportunity to update their knowledge and their
understanding and dealing with conflicts.
The best way to handle the conflict (public
debate, judicial decisions and practice reports ...)
Publicity, Recording
Conflicts can occur between meetings. The director
must raise the issue with the appropriate person (president, or CEO) after
identifying risks
The declaration must be made before the issue is
discussed. If doubt remains, the problem becomes a conflict.
If necessary, legal advice should be taken and the
need to record notes in writing.
Revealed to be careful when deciding when
assessing the actual or perceived conflict of interest.
http://www.boardworksinternational.com/periodical/2011nine_article1.html
• The method of how to solve personal conflicts
and differences in the work environment
Increased understanding:
Expand awareness of the situation and achieve
their goals without undermining human rights.
Increased group cohesion:
Conflicts are resolved, for the respect and
confidence improve for the members in their work
Improved self-knowledge:
Conflict helps individuals to check their detailed
objectives, it is important to understand and improve work efficiency.
http://www.reliableplant.com/Read/29235/resolve-workplace-conflict
8. Promote a positive approach to
health
Maintaining customer approach effectively
Your role as a sterile technique is what?
Should be equipped with the skills and knowledge
to:
Read and prepare a list of priority treatment
during the day.
Prepare and motor package
Disinfection
Sterile stock distribution
communicate with customers from the wards,
hospitals and other
Communicate and work with acting.
Disinfection and instrumentation preparation.
Promote a positive approach to health.
We are:
We take decisions other popular destinations
Collapse with partners in health care, where appropriate
Sharing health information consistent with the
organization's policies
o Focus on preventing and reducing risks in the
workplace.
https://sielearning.tafensw.edu.au/MCS/9362/sterilisation%20disk%201/lo/7359/7359_00.htm#ID0ER
• Promote an approach in which the customer has in
: Safety is a business for everyone
improve the quality of health care for the
community
Medical staff are educated and trained to work
together
reduce risk
Incident Management (actively)
Learning from the side effects and what to miss
provide appropriate systems and support workforce
learn and apply the skills and knowledge necessary
for the safety of patients / clients.
As a customer-centric
Customers need care ,. All medical staff, need to
put the benefits of patients / clients first.
They need :
o Search and provide information sufficient
patience
o respect for cultural differences and their
religion
o allow for treatment and work with them
o honest mistake
o The concentration of health care services to
prevent and minimize damage.
The views of consumers including
Healthy living or living with illness
Therefore, the need to change the health care
environment, including:
o Chronic disease care
o the need to handle expansion and technological
innovation
it creates new demand for health workers.
Emphasizing the importance of quality health care
quality health care, the safety of patients /
clients is improved.
size of healthcare quality is:
• safe
• Effective
•Fit
• adeptness
•Contact.
important aspects of customer safety
https://sielearning.tafensw.edu.au/MCS/9362/sterilisation%20disk%201/lo/7359/7359_00.htm#ID0EWB
sharing health information consistent with the
organization's policies
• How to minimize risk and prevent illness at work
• establish clear policies on personal hygiene and
health at work, including proper hand washing;
• Office kept clean;
• Refrigerator and kitchen cabinets are cleaned
regularly and use the items in provisions
• Share jobs
• sent home unwell;
• provide flu shots to employees;
• provide health checks for employees;
• encourage employees personal leave if they feel
unwell as flu.
http://www.healthandsafetyhandbook.com.au/10-common-office-hazards-and-how-to-reduce-the-risk/
Whatever system is used, any sharp objects, or
other body fluids disposable products, cleaning up, and the tools and equipment
disinfection
9. Work effectively within a health care system
• Demonstrate respect for the employees from the
different branches and levels of different industries
Otherwise, individuals could hardly feel the
respect and value.
When a person feels they belong to a group or
team, they feel respected and trusted to fulfill their tasks and cooperate in
the development team.
Effective communication skills (words and
non-verbal) ability to affect the value of an individual to develop a sense of
belonging to a group.
to convey the respect, understanding between
difference and diversity.
Knowledge of the roles and responsibilities of
each member
develop expertise and skills to support the
development of workplace relations in the respect and cooperation.
https://sielearning.tafensw.edu.au/MCS/9362/sterilisation%20disk%201/lo/7361/7361_00.htm
• Work with the awareness of the role of various
organizations in the health care system in Australia
• Maintain awareness of current issues affecting
health care, including health issues for Indigenous Australians
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